FAQ

Answers to frequently asked questions


  • Yes. Daily housekeeping service is suspended until further notice. All glassware has been replaced with individually wrapped disposable cups. Remote controls are sanitized and placed in a plastic cover for an added layer of protection. Each room is equipped with a single serve coffee maker. Each person occupying the room MUST be registered. No one under 21 years of age is allowed on property.

  • Yes. All outlets are now open! Each venue may have adjusted hours and/or menus. The Buffet is being served cafeteria-style by our friendly culinary staff. No one under 21 years of age is allowed on property.

  • Our pools and valet services will remain closed until further notice. Blue Shell Spa is open Thursday through Sunday. The Island View Gift Shop is open 24 hours daily and Beach View Sundry Shop is open daily 10am – 5pm

  • Live entertainment is available Friday & Saturday on the stage at the Beach View Casino. The current line-up is available on our website. Special events and tournaments are suspended until further notice.

  • Yes. Our Island View Casino and Beach View Casino are fully operational. Each gaming device is set to allow for proper social distancing required by the Mississippi Gaming Commission.

    Our Sports Books now feature new longer hours!

    Island View Casino’s Sports Book is open Monday thru Friday from 9am to 9pm and open Saturday & Sunday from 8am to 11pm.

    Beach View Casino's Sports Book is open Saturday & Sunday from 8am to 11pm and closed Monday thru Friday.

    All Sports Betting Kiosks are open Monday thru Friday from 9am to 9pm and open Saturday & Sunday from 8am to 11pm.

  • Prior to gaining access to the property, guests are asked to acknowledge that they have not been in contact with anyone with Covid-19 in the past 14 days and are not experiencing any Covid-19 symptoms.

    We ask that guests maintain adequate social distancing while on property. In accordance with MS Gaming Commission regulations, the use of face masks is mandatory statewide while inside public areas of a casino property. Additionally, guests are encouraged to utilize the hand-sanitizing stations which are readily available throughout the property.

  • Yes. CDC recommendations and guidelines for sanitizing are being followed. In addition, daily temperature checks and screening for all employees is mandatory.

  • Expired offers are no longer valid, but Island View and Beach View Casinos have always provided the best gaming value on the Coast and will continue to do so. New offers are issued based on your qualified play.

  • No. All earned slot points and/or comp balances that were available at the time of the closure did not expire.

  • Entries earned prior to closure for a drawing that was cancelled, will be added to a future promotion.

  • Due to the Covid-19 closure, tier upgrades were based on adjusted credit amounts for the period ending July 7, 2020.

    Players not achieving an increased level will remain at their current tier status through January 7, 2021 with an opportunity to advance to the next level based on credits earned between July 1, 2020 & Jan 7, 2021.

    For accelerated earning, 2x tier credit days will be added to our promotional calendar through 2020.

FAQ will be updated as new information becomes available.

Only guests 21 years or older are allowed on property. This includes our casinos, hotels and restaurants.