FAQ
Answers to frequently asked questions
Island View will only allow guests 21 years or older.
This includes casinos, hotels and restaurants.
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Are both hotels open? unfold_more
Yes. Daily housekeeping service is suspended until further notice. All glassware has been replaced with individually wrapped disposable cups. Remote controls are sanitized and placed in a plastic cover for an added layer of protection. Each room is equipped with a single serve coffee maker. Each person occupying the room MUST be registered. No one under 21 years of age is allowed on property.
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Are The Buffet and other restaurants open? unfold_more
Yes. All outlets are now open! Each venue may have adjusted hours and/or menus. The Buffet is once again self-serve! No one under 21 years of age is allowed on property.
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Are the pools open? Are other amenities available? unfold_more
Our pools and valet services will remain closed until further notice. Blue Shell Spa is open Thursday through Sunday. The Island View Gift Shop is open 24 hours daily and Beach View Sundry Shop is open daily
10am – 5pm -
Is there live entertainment, special events & tournaments? unfold_more
Live entertainment is available Friday & Saturday on the stage at the Beach View Casino. The current line-up is available on our website. Special event, drawing and tournament participants are encouraged to maintain social distancing.
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Are table games available? unfold_more
Yes. Our Island View Casino and Beach View Casino are fully operational. Each gaming device is set to allow for proper social distancing required by the Mississippi Gaming Commission.
Our Sports Books now feature new longer hours!
Island View Casino’s Sports Book is open Monday thru Friday from9am to 9pm and open Saturday & Sunday from8am to 11pm.
Beach View Casino's Sports Book is open Saturday & Sunday from8am to 11pm and closed Monday thru Friday.
All Sports Betting Kiosks are open Monday thru Friday from9am to 9pm and open Saturday & Sunday from8am to 11pm. -
What can I expect upon arrival? unfold_more
Prior to gaining access to the property, guests are asked to acknowledge that they have not been in contact with anyone with Covid-19 in the past 14 days and are not experiencing any Covid-19 symptoms.
We ask that guests maintain adequate social distancing while on property. In accordance with MS Gaming Commission regulations, the use of face masks is mandatory statewide while inside public areas of a casino property. Additionally, guests are encouraged to utilize the hand-sanitizing stations which are readily available throughout the property. -
Do Island View and Beach View Casinos properly sanitize? unfold_more
Yes. CDC recommendations and guidelines for sanitizing are being followed. In addition, daily temperature checks and screening for all employees is mandatory.
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What happened to my Slot View Play and other offers that were valid during the closure? unfold_more
Expired offers are no longer valid, but Island View and Beach View Casinos have always provided the best gaming value on the Coast and will continue to do so. New offers are issued based on your qualified play.
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Did my slot points or comps expire during the closure? unfold_more
No. All earned slot points and/or comp balances that were available at the time of the closure did not expire.
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What about my Insider tier status? unfold_more
Due to the Covid-19 closure, tier upgrades were based on adjusted credit amounts for the period ending
July 7, 2020.
FAQ will be updated as new information becomes available.
Only guests 21 years or older are allowed on property. This includes our casinos, hotels and restaurants.